How do I register?

You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, and submit the registration information.

Are there any charges for registration?

Registration on humparivar.com is absolutely free.

Do I have to necessarily register to shop on Hum Parivar?

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

Can I have multiple registrations?

Each email address and contact phone number can only be associated with one Hum Parivar account.

Do you have offline stores?

No, we are an online based company and do not have any stores. But in future we may start franchisee stores.

How do I contact customer service?

You can use the “Contact Us” section on the app/web. Our customer care executives are always happy to help on Monday to Saturday from 10.30 am to 6.30 pm (Off on public holidays).

How will I know if any item in my order is unavailable?

You will receive an SMS notification informing you about the unavailable items in this situation or our customer care executive calls you and replace your order or refund will initiated in 48 hours.

Is it safe to use my debit/credit card to shop on Hum Parivar?

Yes, it is. All transactions on Hum Parivar are completed via secure payment gateways which are PCI and DSS compliant. We do not store your card details at any given time.

Does Hum Parivar deliver all India?

As of now, Hum Parivar doesn't deliver items in all states of India.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in Delhi, Gurugram, Noida, Greater Noida, Ghaziabad & Faridabad only.

Do you charge for delivery?

Every company has its own delivery charges, Hum Parivar first three delivery were Free and then the delivery charges are mentioned on the app and web at the checkout page.

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